The Notorious Collective offers a limited lifetime warranty on all products to both residential and commercial customers.

 All products are guaranteed as follows:

• Lifetime warranty against casting defects and porosity
• 10 year warranty against cartridge, aerator and valve defects
• 5 year warranty on surface finish
• 2 year warranty on washers and O rings

 *Installation and maintenance must be performed by a suitably qualified tradesperson.

*Defects or damage caused by misuse, product abuse or error in installation are not covered by this warranty.

*Warranty is for parts only – excludes removal or installation of replacement parts.

*Warranty excludes consequential loss caused by defects in the product or its components.

How do I process a warranty claim?

Please email us at hello@thenotoriouscollective.com.au with details of the issue you are experiencing, photos of the products and your original order number.